Major Credit Card or Sponsored Debit Card must prepay all products ordered from this website. We do NOT accept COD orders from private consumers, only authorized and approved dealers.  For purchasers outside the USA, PayPal is the only accepted payment method.  The customer is responsible for any additional charges or fees associated with that COD request. Other payment arrangements to approved distributors and dealer accounts will be accepted and must be paid within established terms with the methods above or approved company check.

All orders are shipped UPS ground or USPS by default. Shipping carrier substitutions may be made at our determination in an attempt to reduce shipping costs to the customer, if not already selected within the order process by the customer. Some orders may be drop shipped from alternate locations. Drop shipped orders may be shipped with carrier services other than UPS.

On all products the sale price represents an outright purchase, there are no core charges and there is no core return program.

By entering and accepting the order process the buyer accepts responsibility for that order and it's receipt and payment. Credit cards are debited the exact amount shown in the order summary and will be charged without exception. Credit cards will not be charged until the product is posted for shipment within our system. Backorder products will be reserved but the account not billed until posted for shipment within our system. Special Orders will be billed at the time the order is placed.

Returns: All returns must be returned in original undamaged Toyota/Lexus packaging. No shipping labels can be affixed to factory Toyota packaging. All returns must be boxed in a secondary box.  Prior authorization by management must be provided for any unusual circumstance and a Return Authorization Number provided to the customer. There are no new returns on electrical items. Any item refused at delivery and returned will have additional shipping charges taken out of their return. UPS bills ther shipper additional shipping charges on all orders that are refused.

Parts Warranty: All genuine Lexus parts have a one year warranty from date of purchase. Any part that fails within the first year must be brought to a local Lexus dealer still installed on the vehicle. The Lexus dealer will inspect and troubleshoot the issue and determine if it is an actual warranty issue. Mylexparts.com will only replace a part that fails under warranty, we will not pay any labor claims.

We  must receive all returns within 14 calendar days of delivery of product. Any product not received within that period will be charged to the Customer until which time product is received.

The customer will be responsible for legal fees as a result of any transaction or account requiring legal action or collection by  us.

Note: some images used in our site are registered by others and used with permission for display purposes.

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